Responsibilities:

Provide prompt, courteous and effective customer support to Turkish speaking end-users of the game
Review and moderate all user-generated content on the official Turkish game forum
Interact directly with our Turkish gamers via tech support tools and official game forum
Act as the official game representative within the Turkish online community (i.e. answer questions/address concerns or issues regarding the game within relevant threads when necessary)
Regularly update the internal Community Team on trends, information and insights occurring within the Turkish game community
Stay abreast of game changes and updates to anticipate potential issues within the community or game support
Provide translation help when needed for the game, marketing/PR and business development

Qualifications:

Fluent Turkish & English speaker, reader and writer
Avid gamer, knowledge of Internet and gamer culture/lingo plus the gaming industry
Good knowle